Privacy Policy
Who we are
This website is run by Bindals Creation (Prop. Pooja Bindal), a sole proprietorship, 58 Sihani Gate Market, Near Durga Bhabhi Chowk, Ghaziabad, Uttar Pradesh 201001 (GSTIN 09ABVPB4203A1Z4). This policy explains what personal information we collect and how we use it.
Information we collect
When you place an order or contact us: your name, mobile number, email address and delivery address.
When you create an account: your email address, which we use to sign you in with a one-time link.
Your cart and wishlist, so they are saved between visits.
Our hosting providers keep basic technical logs (such as IP address and browser type) for security.
We do not see or store your card, UPI or bank details. Payments are processed by our payment partner, Cashfree Payments, under its own security standards.
How we use your information
To confirm, pack, deliver and support your order, and to issue your bill.
To contact you about your order on WhatsApp, phone or email.
Only with your consent, to tell you about new collections and offers. You can opt out at any time by messaging us.
Who we share it with
Courier partners (booked through Shiprocket): your name, phone number and delivery address, so they can deliver your parcel.
Our payment partner, Cashfree Payments: the details needed to process your payment.
Our website and database providers, which store data on our behalf.
Government authorities, where the law requires it.
We never sell your personal information.
How long we keep it
Order and billing records are kept for as long as tax and accounting laws require.
Your account, cart and wishlist are kept until you ask us to delete them.
Your rights and contact
You can ask to see, correct or delete your personal information, or withdraw consent for marketing messages, at any time.
For any privacy request or concern, contact Pooja Bindal, Proprietor: bindalscreations@gmail.com · WhatsApp +91 98108 73280 · 58 Sihani Gate Market, Near Durga Bhabhi Chowk, Ghaziabad, Uttar Pradesh 201001.
We may update this policy from time to time; the current version is always on this page. Effective from 23 October 2026.